Great Britain & Ireland Tour Special Eid al-Adha with Turkish Airlines 7 Nights 8 Days 2027 (LHR–DUB)

policy Cancellation Policy

GENERAL TERMS 1- General Terms are an integral part of the tour program and cannot be considered independently of the tour program. 2- If sufficient participation is not achieved for the trip; Wtatil can cancel the tour up to 21 days before the tour departure date. In such a case, cancellation information will be communicated to the guest. The entire tour fee will be refunded to the guest. In the case of additional services purchased outside the tour, the domestic flight connection purchased from Wtatil will also be refunded to the guest, visa services, travel health insurance will not be refunded to the guest if a visa application has been made on behalf of the guest, as these services will have been used; if no visa application has been made, the visa and travel health insurance will also be canceled, and a refund will be made. If the guest has purchased the domestic flight connection from a different product provider independent of Wtatil, in the event of cancellation of the trip by Wtatil, the guest cannot request any fee refund from Wtatil. The guest accepts in advance any material and moral losses that may arise due to the cancellation of the tour when purchasing the tour, and Wtatil cannot be held responsible. 3- If sufficient participation is not achieved for the trip, Wtatil has the right to show goodwill by not canceling the tour. In this case, since the tour will be provided individually for the guest, the included guiding service will only cover the international round-trip airport transfer. Cancellation and Change 4- Our guests have the right to cancel without penalty, provided that they notify Wtatil in writing at least 30 days before the tour departure date, excluding airline tickets that have been paid for and/or committed to by Wtatil. In case of less than 31 days remaining until the start date of the trip, the guest can cancel by paying a penalty equal to 50% of the remaining tour fee from the cost of the plane ticket, and in case of less than 15 days remaining until the start date of the trip, the guest can cancel by paying the full tour fee as a penalty. In case of a cancellation request, the refund conditions for additional services such as domestic flight connections, visa services, and travel health insurance may vary depending on the time of the cancellation request, so it is necessary to inquire in advance about the refund. Wtatil cannot make any commitments regarding the refund of additional services. Guiding Services and Extra Tours 5- The days and hours of the tours specified in the program may be changed by the guide depending on the open/closed status of museums and archaeological sites at the places to be visited and weather conditions. Different guides may accompany our guests during the tours. 6- The panoramic city tours included in the tour package are organized for the general introduction of the cities and are conducted as panoramic tours with guide narration from the vehicle, lasting a maximum of 2-3 hours, excluding museum and archaeological site entrances. Panoramic tours, including other tours specified in the program, will not be the responsibility of Wtatil in case they cannot be conducted due to local authorities not allowing entry or closure of roads due to any event, or if the tour becomes impossible due to weather conditions. Some tours may be conducted by public transport or on foot where roads are closed or vehicle entry is not allowed. 7- Our guide may change the days of the city tour and/or additional tours depending on the content of our tours, the number of participants, and the closed status of the museum and archaeological site. This also applies to potential changes in flight times. 8- Important points to consider for our tours conducted with Speed Boats; heavy meals should not be eaten immediately before boarding the boat, and excessive amounts of water should not be consumed. Guests with stomach, back, neck complaints, and pregnant guests should inform their guides of their conditions. 9- There is no refund for participation in the services specified in the price if the guests do not participate in the tour or meal services. About Flights 10- Wtatil acts as an intermediary between the airline and the passenger, and in case of possible disputes, the relevant provisions of Turkish legislation, as well as the Hague Protocol and the Warsaw Convention, will apply. 11- There may be delays or changes in flight times for scheduled and charter flights. Wtatil is obliged to inform about these changes as soon as possible. The passenger has accepted the risk of changes/cancellations in flight times when purchasing the trip. 12- Children aged 0-2 only pay the airport tax fee. 13- According to airline rules; if the outbound flight of round-trip purchased plane tickets is not used, the return flight will be canceled by the airline. 14- Check-in and boarding procedures for participants in flights are personal transactions, and these procedures must be carried out by the guest at the airports before the flight, at the relevant airline counters, or online on the airline's websites. 15- Last-minute delays and gate changes in flights are announced audibly at airports and displayed on information boards in the area. This information must be followed by the guests themselves. 16- Wtatil is not responsible for guests who are not present at the specified airport at the specified times according to airline rules for participation in the tour, who do not complete check-in and boarding procedures on time, or who complete check-in and boarding procedures on time but do not board the plane. All expenses related to obtaining new round-trip plane tickets and transfers in the destination area for guests who miss their flight are their own responsibility. 17- The general baggage weight for flights departing from Turkey is 20 kg. This weight may vary depending on the airline and the destination country. If there are domestic flights in the destination country, this baggage weight may drop to 15 kg for those domestic flights. Excess baggage weight/price rules are determined by the airlines and are not the responsibility of Wtatil. 18- For guests wishing to upgrade their tickets with miles (to business or first class); upgrade procedures may be carried out depending on the availability of the airline (check with the airline you are a member of) after the tickets are issued. No mileage guarantee is given for each flight. Check whether the tickets for the program are from an upgradeable class. 19- Some airlines may charge extra for food and drink and online check-in services. Other Matters 20- Wtatil will not accept responsibility for any changes or cancellations made directly by the guest with the hotel. In this case, Wtatil's cancellation conditions will apply. 21- In cases where hotels are specified only by category information without naming the hotel(s) in the tour program and/or options are presented for the same destination, Wtatil will inform the guest 48 hours before the trip departure. 22- During special periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be used at distances greater than the specified locations or kilometers. In such cases, Wtatil will inform the guest 15 days before the departure date of the tour. 23- When registering for the purchased tour; the guest must accurately enter/declare the name, date of birth, and passport number as stated in the passport into the system. Plane tickets are issued according to this information. Penalty fees for cancellations or changes due to incorrect information will be charged to the guests. 24- To use your mobile phones abroad, check with your service provider before leaving Turkey to ensure that your phone is enabled for international use. 25- The hotel check-in time is 15:00, and the check-out time is 12:00. 26- Requests related to the room (high floor, close to common areas, smoking/non-smoking, bed type) are communicated to the hotel by Wtatil. Care is taken for the reserved rooms to be in accordance with the guest's preferences, depending on the hotel's availability. The realization of these requests depends on the availability at the time of check-in and cannot be guaranteed by Wtatil. 27- Breakfasts offered at hotels differ from the rich breakfast commonly found in Turkish cuisine. Generally, they are served with limited options consisting of butter, jam, bread, tea, or coffee, and may be served in a separate hall allocated for groups. 28- In some cases, there may be a double bed instead of a twin room. Most European hotels offer twin rooms that can be combined if necessary. 29- The child and extra bed policy may vary by hotel and room types. 30- All types of extra beds and baby cots are provided upon request and according to the hotel's availability and must be approved by the hotel. 31- The capacity for extra beds or baby cots in the room is 1 (maximum). 32- In triple rooms, there is an extra bed application, and the bed allocated for the 3rd person in these types of rooms is smaller than standard beds. Triple rooms consist of 1 large bed + 1 extra bed. Extra beds consist of foldable and coach beds. Our guests are deemed to have accepted the potential crowding in the rooms and the bed type due to extra beds to be added in triple room and/or child reservations. 33- If the number of children staying with adults and their ages are incorrectly declared by our guests in hotel reservations, the relevant hotels may charge additional fees. In such a case, the responsibility lies with the guest who made the incorrect declaration. The hotel may request identification for age verification for children. 34- In reservations for 2 adults + 1 child, there may not be a separate bed for the child. Child prices are only valid if the child stays with two adults. Child discounts apply to “one child” who fits the age group staying with two adults. 35- Daily exchange rates are reflected in TL prices. The rates applicable at the time of payment are valid. Any additional requests and some extra services you will receive at the hotel (minibar, ironing, etc.) will be subject to extra charges by the hotel. These expenses are not included in the purchase price and are paid directly to the hotel during your stay. 36- Some countries have different applications regarding city, tourism, or local taxes. All kinds of city, tourism, or other taxes currently applied will be collected from the guest by the hotel during entry or exit. 37- The distances given in the programs are based on maps. Travel times may be extended due to traffic, weather conditions, geographical location of the visited country, road works, and conditions. 38- Wtatil may change the order of cities in the program and the main airline to be flown without disrupting the content of the program in mandatory situations or when deemed necessary. 39- The personal belongings, bags, suitcases, passports/identities of the participants in the tour are their own responsibility, and Wtatil is not responsible for forgotten/lost/stolen items. In the event that forgotten items are found, the costs incurred during their delivery to the country and/or person are the responsibility of the item owner. 40- Participants in the tour are required to carry their travel health insurance policies and any relevant medications and reports if they have any health issues. 41- For possible extra expenses upon hotel check-in, a photo ID/passport issued by official institutions and a credit card or cash deposit may be requested by the hotel. The return of the deposit requested at check-out is a transaction between the hotel and the guest, and Wtatil has no intervention in this matter. Visa and Passport 42- There is no visa requirement for Turkish citizens. 43- Our guests' passports must be valid for at least 6 months from the date of travel. 44- To have an entry-exit stamp on your passport at customs crossings/border gates, there must be at least 2 blank pages in your passport. 45- Being exempt from a visa for entry into the countries on this tour does not mean that entry/exit can be made; the passport police have the authority to refuse entry/exit to you, and Wtatil is not responsible for this situation; the responsibility lies with the passenger. 46- Guests who are not Turkish citizens or who hold dual citizenship and will participate in the tour using their other country's passport must inquire about the visa procedures applied by the country they will travel to at the relevant consulates; otherwise, Wtatil will not be responsible for any resulting consequences. 47- To avoid issues with customs police at the border gate of the visited country due to torn, worn, wet, and/or similarly damaged passports; passports need to be renewed. Otherwise, the responsibility lies with the passenger. 48- Guests under 18 years of age traveling alone or with only one parent should be aware that they may be asked for a document showing the joint consent of both parents at the country's entry-exit points, so we recommend that guests under 18 and their parents be sensitive to this issue.