This text is a translation provided for information. The legally binding version is the Turkish text: View the Turkish text
This agreement is made under the Law No. 1618 on Travel Agencies and the Union of Travel Agencies and the TÜRSAB Package Tour Regulation.<\/p>
1. Agency Information<\/h2>
- Title:<\/strong> Gezitutkunları Turizm Seyahat Konaklama Tic. Ltd. Şti.<\/li>
- TÜRSAB Document No:<\/strong> 1585 (Group A)<\/li>
- Address:<\/strong> Akdeniz Mah. Akdeniz Cad. Anba İşhanı No:8/I (ANBA Business Center)<\/li>
- Contact:<\/strong> 0850 304 84 21 · [email protected]<\/li>
<\/ul>
2. Definition of Package Tour<\/h2>
A package tour is a pre-arranged tour that includes at least two of the following services: transportation, accommodation, and other tourist services, covering a duration of more than 24 hours or overnight stays, sold at a single price.<\/p>
3. Tour Content<\/h2>
The route, duration, accommodation facility (class), means of transportation, guiding, meal plan, included and excluded services of the tour subject to the agreement are clearly stated on the tour page and voucher.<\/p>
4. Agency's Obligations<\/h2>
- To provide the services specified in the agreement completely.<\/li>
- To notify of any changes to the tour in advance.<\/li>
- If forced to cancel the tour due to force majeure, to refund the entire amount or offer an alternative.<\/li>
- To protect the customer under the TÜRSAB Package Tour Guarantee Insurance.<\/li>
<\/ul>
5. Customer's Obligations<\/h2>
- To have legal documents such as passport, ID, visa ready before departure.<\/li>
- To accurately declare personal information in the information form.<\/li>
- To comply with the rules of the tour program.<\/li>
- To arrive at the departure point on time in case of delays (it is their own responsibility).<\/li>
<\/ul>
6. Insurance<\/h2>
Your package tour is insured with the TÜRSAB Package Tour Guarantee Insurance<\/strong>. For details, please check the Insurance Information<\/a> page.<\/p>
7. Complaints<\/h2>
Any issues arising during or after the tour must be reported in writing ([email protected]) within 30 days after the end of the tour<\/strong>. For unresolved complaints, you can apply to the TÜRSAB Arbitration Board (tursab.org.tr<\/a>).<\/p>
8. Applicable Law<\/h2>
Turkish Law and the provisions of Law No. 1618 shall apply to disputes arising from this agreement.<\/p>
2. Definition of Package Tour<\/h2>
A package tour is a pre-arranged tour that includes at least two of the following services: transportation, accommodation, and other tourist services, covering a duration of more than 24 hours or overnight stays, sold at a single price.<\/p>
3. Tour Content<\/h2>
The route, duration, accommodation facility (class), means of transportation, guiding, meal plan, included and excluded services of the tour subject to the agreement are clearly stated on the tour page and voucher.<\/p>
4. Agency's Obligations<\/h2>
- To provide the services specified in the agreement completely.<\/li>
- To notify of any changes to the tour in advance.<\/li>
- If forced to cancel the tour due to force majeure, to refund the entire amount or offer an alternative.<\/li>
- To protect the customer under the TÜRSAB Package Tour Guarantee Insurance.<\/li>
<\/ul>
5. Customer's Obligations<\/h2>
- To have legal documents such as passport, ID, visa ready before departure.<\/li>
- To accurately declare personal information in the information form.<\/li>
- To comply with the rules of the tour program.<\/li>
- To arrive at the departure point on time in case of delays (it is their own responsibility).<\/li>
<\/ul>
6. Insurance<\/h2>
Your package tour is insured with the TÜRSAB Package Tour Guarantee Insurance<\/strong>. For details, please check the Insurance Information<\/a> page.<\/p>
7. Complaints<\/h2>
Any issues arising during or after the tour must be reported in writing ([email protected]) within 30 days after the end of the tour<\/strong>. For unresolved complaints, you can apply to the TÜRSAB Arbitration Board (tursab.org.tr<\/a>).<\/p>
8. Applicable Law<\/h2>
Turkish Law and the provisions of Law No. 1618 shall apply to disputes arising from this agreement.<\/p>
5. Customer's Obligations<\/h2>
- To have legal documents such as passport, ID, visa ready before departure.<\/li>
- To accurately declare personal information in the information form.<\/li>
- To comply with the rules of the tour program.<\/li>
- To arrive at the departure point on time in case of delays (it is their own responsibility).<\/li>
<\/ul>
6. Insurance<\/h2>
Your package tour is insured with the TÜRSAB Package Tour Guarantee Insurance<\/strong>. For details, please check the Insurance Information<\/a> page.<\/p>
7. Complaints<\/h2>
Any issues arising during or after the tour must be reported in writing ([email protected]) within 30 days after the end of the tour<\/strong>. For unresolved complaints, you can apply to the TÜRSAB Arbitration Board (tursab.org.tr<\/a>).<\/p>
8. Applicable Law<\/h2>
Turkish Law and the provisions of Law No. 1618 shall apply to disputes arising from this agreement.<\/p>
6. Insurance<\/h2>
Your package tour is insured with the TÜRSAB Package Tour Guarantee Insurance<\/strong>. For details, please check the Insurance Information<\/a> page.<\/p>
Any issues arising during or after the tour must be reported in writing ([email protected]) within 30 days after the end of the tour<\/strong>. For unresolved complaints, you can apply to the TÜRSAB Arbitration Board (tursab.org.tr<\/a>).<\/p>
Turkish Law and the provisions of Law No. 1618 shall apply to disputes arising from this agreement.<\/p>
7. Complaints<\/h2>
8. Applicable Law<\/h2>