Britain Tour All Extra Tours Included with AJET New Year Special 7 Nights 8 Days 2027 (STN–STN)

policy Cancellation Policy

GENERAL TERMS 1- General Terms are an integral part of the tour program and cannot be considered independently of the tour program. 2- If sufficient participation is not achieved for the trip; Wtatil can cancel the tour up to 21 days before the tour departure date. In such a case, cancellation information will be communicated to the guest. The full tour fee will be refunded to the guest. For additional services purchased outside the tour; the domestic flight connection purchased from Wtatil will also be refunded to the guest, visa services, and travel health insurance will not be refunded if a visa application has been made on behalf of the guest using these services, as these services will have been used, if no visa application has been made, the visa and travel health insurance will be canceled, and a refund will be made. If the guest has purchased the domestic flight connection from a different product provider independent of Wtatil, in the event of the tour being canceled by Wtatil, the guest cannot claim any refund from Wtatil. The guest accepts in advance any material and moral losses that may arise due to the cancellation of the tour, and Wtatil cannot be held responsible. 3- If sufficient participation is not achieved for the trip, Wtatil has the right to show goodwill and not cancel the tour. In this case, since the tour will be provided individually for the guest, the included guiding service will only cover the international round-trip airport transfer. Cancellation and changes 4- Cancellations made more than 30 days before the tour departure date will be reflected as a penalty for these flight ticket fees, which do not have cancellation & change and refund rights. 5- Our guests have the right to cancel without penalty, provided that they notify Wtatil in writing at least 30 days before the tour departure date, except for airline tickets that have been paid for and/or committed to the airline company by Wtatil. In case of less than 31 days remaining until the trip start date, the guest can cancel by paying a penalty of 50% of the remaining tour fee from the flight ticket fee, and in case of 15 days or less remaining until the trip start date, the guest can cancel by paying the full tour fee as a penalty. In case of a cancellation request, since the refund conditions for additional services such as domestic flight connections, visa services, travel health insurance may vary according to the time of cancellation request, it is necessary to inquire in advance about the refund. Wtatil cannot make any commitment for the cancellation refund of additional services. Guiding Services and Extra Tours 6- The days and times of the tours specified in the program can be changed by the guide according to the open/closed status of the museums and sites to be visited and weather conditions. Different guides may accompany our guests during the tours. 7- The panoramic city tours included in the tour package are organized for the general introduction of the cities and are maximum 2-3 hour tours conducted with a guide's narration from inside the vehicle, excluding museum and site entrances. Panoramic tours, including other tours specified in the program, are not the responsibility of Wtatil if they cannot be carried out due to local authorities not allowing entry on the day and time of the tour, or due to closed roads for any event, or if the tour becomes impossible due to weather conditions. Some tours may be conducted by public transport or on foot where closed roads or areas not allowing vehicle entry are present. 8- Our guide may change the days of city tours and/or additional tours based on the number of participants, the status of the museum and site being closed, while adhering to the content of our tours. This also applies to any changes that may occur in flight times. 9- Important points to consider for our tours to be conducted with Speed Boats; heavy meals should not be eaten just before boarding the boat, and excessive amounts of water should not be consumed. Guests with stomach, back, neck complaints, and pregnant guests must inform their guides of their conditions. 10- There is no refund for participation in the tour or meal services included in the services stated in the prices. About Flights 11- Wtatil acts as an intermediary between the airline and the passenger, and in case of disputes, the relevant provisions of Turkish legislation, as well as the Hague Protocol and the Warsaw Convention will apply. 12- There may be delays or changes in flight times for scheduled and charter flights. Wtatil is obliged to inform about these changes as soon as possible. The passenger has purchased the trip accepting the risk of changes/cancellations in flight times. 13- Children aged 0-2 only pay the airport tax fee. 14- According to airline rules; if the outbound flight of round-trip purchased flight tickets is not used, the return flight is canceled by the airline. 15- Check-in and boarding procedures for those participating in tours with flights are personal processes, and these processes must be carried out by the guest at the airports before the flight, at the relevant airline counters, or online on the airline's websites. 16- Last-minute delays and gate changes in flights are announced audibly at airports and displayed on information boards in the area. This information must be followed by the guests themselves. 17- Wtatil is not responsible for guests who are not present at the specified airport at the times indicated by the airline rules for participation in the tour, who do not check-in and board on time, or who check-in and board on time but do not board the plane. All expenses related to obtaining new round-trip flight tickets and transfers in the destination area for guests who miss the flight will be their own responsibility. 18- The general baggage weight for flights departing from Turkey is 20 kg. This weight may vary according to the airline and the destination country. If there are domestic flights in the destination country, this baggage weight may drop to 15 kg. Excess baggage weight/price rules are determined by the airlines and are not the responsibility of Wtatil. 19- For guests wishing to upgrade their tickets with miles (to business or first class); upgrade processes can be carried out depending on the availability of the airline (check the airline you are a member of) after the tickets are issued. No mileage guarantee is given for each flight. Check whether the program's tickets are of an upgradeable class. 20- In some airlines, food and drink and online check-in services may be subject to extra charges. Other Matters 21- Wtatil will not accept responsibility for any changes or cancellations made by the guest directly contacting the hotel. In this case, Wtatil's cancellation conditions will apply. 22- In cases where the hotel(s) are specified only by category information without specifying names in the tour program and/or options are presented for the same destination, Wtatil will inform the guest 48 hours before the trip departure. 23- During special periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be used at distances greater than the specified locations or kilometers. In such cases, Wtatil will provide information 15 days before the trip departure. 24- When registering for the purchased tour; the guest must correctly enter/declare the name, date of birth, and passport number as stated in the passport. Flight tickets are issued based on this information. Penalty fees for cancellations or changes of flight tickets due to incorrect information will be reflected to the guests. 25- Before leaving Turkey, check with the company your line belongs to whether your phone is open for use abroad. 26- The hotel check-in time is 15:00, and the check-out time is 12:00. 27- Requests regarding the room (high floor, close to common areas, smoking/non-smoking, bed type) are communicated to the hotel by Wtatil. The reserved rooms will be arranged according to the guest's preferences, depending on the hotel's availability. The realization of these requests depends on the availability at the time of check-in at the hotel and cannot be guaranteed by Wtatil. 28- The breakfast offered at hotels may differ from the rich breakfast traditionally found in Turkish cuisine. It is generally served with limited options consisting of butter, jam, bread, tea, or coffee, and may be served in a separate room allocated for the group. 29- In some cases, there may be a double bed instead of a twin room. Most European hotels offer twin rooms that can be combined if necessary. 30- The child and extra bed policy may vary by hotel and room types. 31- Any extra bed and baby cot will be provided upon request and subject to the hotel's availability and must be approved by the hotel. 32- The capacity for extra beds or baby cots in the room is 1 (maximum). 33- There is an extra bed application in triple rooms, and the bed allocated for the 3rd person in these types of rooms is smaller than standard beds. Triple rooms consist of 1 large bed + 1 extra bed. Extra beds consist of folding beds and coach beds. Our guests are deemed to have accepted the potential crowding and bed type in the rooms due to extra beds to be added to standard rooms in their triple room and/or child reservations. 34- If the number of children and their ages to stay with adults in hotel reservations are incorrectly declared by our guests, the relevant hotels may charge additional fees. In such a case, the responsibility lies with the guest who made the incorrect declaration. The hotel may request identification for age determination for children. 35- In reservations for 2 adults + 1 child, there may not be a separate bed for the child. Child prices are only valid if the child stays with two adults. Child discounts apply to the age group that fits the “single child” staying with two adults. 36- Daily exchange rates are reflected in TL prices. The rates at the time of payment are valid. Your additional requests and some extra services you will receive at the hotel (minibar, ironing, etc.) will be subject to extra charges by the hotel. These expenses are not included in the purchase and are paid directly to the hotel during your stay. 37- Some countries have different applications regarding city, tourism, or local taxes. All kinds of city, tourism, or other taxes applied in this way will be collected from the guest by the hotel during entry or exit. 38- The road distances given in the programs are map-based. Travel times may be extended due to traffic, weather conditions, geographical location of the visited country, road works, and conditions. 39- Wtatil may change the order of cities in the program and the main airline to be flown without disrupting the content of the program in mandatory situations or when deemed necessary. 40- The personal belongings, bags, suitcases, passports/identities of the participants in the tour are under their own responsibility, and Wtatil is not responsible for forgotten/lost/stolen items. In cases where forgotten items are found, the expenses for delivering them to the country and/or the person are the responsibility of the item owner. 41- Participants in the tour are required to carry their travel health insurance policies and any relevant medications and reports if they have any health issues. 42- For possible extra expenses, the hotel may request a photo ID/passport issued by official institutions and a credit card or cash deposit upon check-in. The deposit requested at check-out is a transaction between the hotel and the guest, and Wtatil has no intervention in this matter. Visa and Passport 43- Visa application is required for Turkish citizens. 44- Guests' passports must be valid for at least 6 months from the date of travel. 45- At customs crossings/border gates, there must be at least 2 blank pages in your passport for entry-exit stamps to be stamped on your passport. 46- Being exempt from a visa for entry into the countries in this tour does not mean that entry/exit can be made to/from the country; the passport police have the authority to refuse entry/exit to the country, and Wtatil is not responsible for this situation; the responsibility lies with the passenger. 47- Guests who are not Turkish citizens or who have dual citizenship and will participate in the tour using their other country's passport must personally consult the relevant consulates about the visa procedures applied by the country they will travel to; otherwise, Wtatil will not be responsible for any consequences. 48- To avoid problems with customs police at the border gate of the country to be visited due to torn, worn, wet, and/or similarly damaged passports; passports must be renewed. Otherwise, the responsibility lies with the passenger. 49- Guests under 18 years old may be asked for a document showing the joint consent of both parents by the police officer on duty during entry-exit to the country when traveling alone or with only one parent; therefore, we recommend that guests under 18 and their parents pay attention to this matter.